1. Returns
Not completely satisfied with your order? No problem. This page explains how to request a return.
Returns period
You may request a return within the stated returns period, provided the product meets the returns conditions.
Conditions
Please return products unused, undamaged and in their original packaging where possible. Keep your proof of postage until your return has been processed.
Requesting a return
Sign in to your account or contact our customer service team with your order number and the reason for the return.
Refund
After receiving and checking your return, we will process the refund as quickly as possible using the original payment method.
Exceptions
Some products may be excluded from returns for hygiene, personal or legal reasons. If in doubt, always check the product information or contact us.